The Maintenance Backlog Problem: Why Deferred Repairs Are Killing ROI
It always starts the same way. A loose handrail, a dripping faucet, maybe a flickering light that could be fixed “next month.” These don’t seem urgent in the moment. After all, the rent still comes in and the property is technically functional. But these little things build up. That’s the nature of a maintenance backlog: […]
The 10,000-Unit Perspective: Property Management Trends Only Scale Reveals
Picture a single apartment building. One roof, one set of tenants, one budget. Now imagine 10,000 doors spread across dozens of neighborhoods, hundreds of buildings, and thousands of human stories. The patterns you see at that level are different. Not better, necessarily. Just… clearer. Scale has a way of stripping away exceptions and showing the […]