Owner FAQ

Find relevant information on the most frequently asked questions regarding our property management solutions.

We provide services geared towards protecting your investment and enhancing your property’s value. Collectively, our team brings over 100 years of experience delivering dedicated care, knowledge, and resources to our clients.

We’ll utilize robust marketing strategies to broaden the visibility of your property. Your designated property manager will also post high-quality pictures of your home on top-rated websites to attract potential renters.

We offer a variety of convenient rental payment options. Tenants can make electronic payments via debit and credit cards or you can send in money orders or checks if you prefer.

You deserve to enjoy income stability. That’s why we’re committed to helping you receive timely rental payments. We send rent reminders to all tenants on the first of each month. We also forward late notices on the fifth and impose a $100 late fee on payments after that date.

Our administrative staff contacts delinquent tenants via phone calls, texts, and emails to resolve issues as soon as possible and minimize the risk of evictions.

Our goal is to ensure only the most responsible tenants have access to your investment. To achieve this, we conduct a comprehensive screening process that involves a detailed background check and previous rental history review. It also includes credit checks and requires tenants to submit references. 

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